I'm having issues with this one. I only partially get the title, i'm having issues with seeing the ups and downs story behind it. I see the blind guy and the lady in the scooter as the downs, but where's the ups?
I like the position of the people. For me, the background is a little too much. My eyes dart back & forth between the man's yellow coat to the bright UPS red sign in the upper right.
Took me a bit of looking to get the pun. I saw the UPS store right away, but did not immediately notice the down arrow. There's really too much going on here, without a central subject or much to lead my eye anywhere in particular. If not for the title I would have thought the subject was the fried chicken shop.