I use adorama to get my prints. I have used them countless times with no problems, but I just got some prints in the mail today and they look awful, and I am sure that it is my fault.
I shoot in RAW and use camera raw to open, then process them through CS3.
The prints I got all look dull and flat (the color space is off?) but I have never had that happen with my prints before and I dont think I did anything differently in processing them.
I make 2 versions of my photos, one just save as (big file for printing) and then one save for web (with watermark) to put on FB or my website.
The images look fine on the computer (the big files) but when I upload THOSE to the internet they look the same as the prints do...
send them back for reprint. I would take2/3 to a local fuji lab and have them print them. see if adoramas lab had shifted in quality. Over xmas etc the margin of error at labs generally widens as the work flow increases
Make sure your monitor is calibrated. Use sRGB. Click on the option to NOT correct color. Be aware that different papers produce different results. What paper did you select? I use Adorama a lot for printing and have not had any issues.
Oh well.... if you check your order and you did not press colour correct, then reorder... Must be a glitch in that case. The 16 x 20s always look good from that printer, IME.
when I open it in photoshop it tells me that its North American General Purpose and that it is sRGB.
Your default RGB working color space is found under Edit->Color Settings->Working Spaces but the working space of the file you have open can be determined by going to Edit->Convert to Profile->Source Space. It's not very intuitive.
I'm guessing you opened the file in ARC and didn't convert it to your default work space (sRGB) when it opened in PS. You can have PS remind you by checking all 3 boxes under Edit->Color Settings->Color Management Policies. Alternatively, you can always remember to Edit->Convert to Profile->sRGB before you save the jpeg.