There is a specific link under Help--> Contact Us --> DPChallenge - Equipment Addition/Change
If you enter in all the information about the camera, provide details about the manufacture, etc, and if it is a camera that has not been listed before, a sample file so that the EXIF data can be checked out, you should get turn around in short order. I typically have seen turn around in less than 12 hours with SC.
I hope this helps |
