This is really a minimal number of people. The big one was for the dumping of customers that had gone delinquent on their bill one too many times, and putting new credit checks in place for customer trying to renew their contracts. That got rid of about half of those 220K in the article, the rest were pissed off Nextel customers.
I still have their service though, a SERO plan can get you 1250min, free roaming, free data, and free text for $49/month. Not too shabby. You just need an employee e-mail address.
Another reason this industry shouldn't be able to force people to sign contracts for phone service. I mean, would you sign a contract to buy your food at a certain grocery
store? I chuckled when I heard this one. Good for a short belly laugh.
And don't forget that other carriers do the same thing:
Originally posted by cnet:
Too much roaming can get you cut, too
"We don't cancel customers no matter how many times they call customer support," said Mark Siegel, a spokesman for AT&T. "But we do have a policy against excessive roaming. We realize people will roam from time to time, but we have planned our network for a certain amount of roaming and expect our customers to spend the vast majority of their time on the AT&T network."
Furthermore, Siegel adds that AT&T warns customers that their roaming privileges will be reduced after 30 days, or gives subscribers 60 days to find a new provider.
Verizon has gotten flack recently for canceling subscribers' contracts when people exceeded 5MB of data usage per month on its network. The company advertises its service as unlimited, but Jeffery Nelson, a spokesman for Verizon Wireless, said that using this much bandwidth per month is an indication that customers are using the service for activities that are explicitly prohibited by the usage terms.
Another reason this industry shouldn't be able to force people to sign contracts for phone service. I mean, would you sign a contract to buy your food at a certain grocery
store? I chuckled when I heard this one. Good for a short belly laugh.
No, you sign a contract so that you can get a $200 phone for free. You can get a monthly plan any time you want, you just have to fork over the money for the phone first.
No, you sign a contract so that you can get a $200 phone for free. You can get a monthly plan any time you want, you just have to fork over the money for the phone first.
I came back from Oz and had to "sign" a 2 year contract to start my service over after putting my account on hold. I should have just paid the regular bill...
I used to have Sprint when they had no contracts. Just $30 a month. But the service was bad.
I still won't sign one of those contracts. I have a pay-as-you-go plan. It's the industry secret in the US; they'll do anything to get you on a regular plan instead, with a contract.
I had Verizon pay-as-you-go for just $15/month minimum. You cumulate the minutes (it's great if you aren't a big cell phone talker). Unfortunately, they changed the plan so it cost much more than having a contract, since you had to pay a $1 a day access fee (as far as I could understand, every day whether you used the phone or not), so it was basically $30 a month, plus usage. Yuck. We have two phones grandfathered in the old $15 plan though. But when we needed more lines, we were forced to go with t-Mobile. I basically pay $107 per year TOTAL for 1000 minutes. That's more than I need, and no contract. The signal isn't as good as Verizon though :(
They will keep screwing people with contracts as long as they're willing to sign them. It's crazy. Good service/Bad service, it doesn't matter, because you have a contract you can't get out of. Why does the government allow this monopolistic and anticompetitive behavior?
Anyway, sorry for the rant, it just angers me. The article was funny. If I had a Sprint contract I wanted to get out of, I'd start calling customer service daily!
Another reason this industry shouldn't be able to force people to sign contracts for phone service. I mean, would you sign a contract to buy your food at a certain grocery
store? I chuckled when I heard this one. Good for a short belly laugh.
No, you sign a contract so that you can get a $200 phone for free. You can get a monthly plan any time you want, you just have to fork over the money for the phone first.
A phone with a "$200" inflated price that's worth $50 in real money.
So....If I want out of my deal with Sprint, all I have to do is keep calling their crappy customer service to complain about their crappy phone service? Hmmmmm.
Another reason this industry shouldn't be able to force people to sign contracts for phone service. I mean, would you sign a contract to buy your food at a certain grocery
store? I chuckled when I heard this one. Good for a short belly laugh.
No, you sign a contract so that you can get a $200 phone for free. You can get a monthly plan any time you want, you just have to fork over the money for the phone first.
A phone with a "$200" inflated price that's worth $50 in real money.
So....If I want out of my deal with Sprint, all I have to do is keep calling their crappy customer service to complain about their crappy phone service? Hmmmmm.
I think I'm putting Sprint on speed dial.
Yes, their customer service sucks, and yeah, that is a silver lining if you want out of your contract ;)
The inflated phone price goes for all of them though, so I'm not sure where you're going there... and if you switch all you get is another 2 year contract or another big bill for the phone up front.
Another reason this industry shouldn't be able to force people to sign contracts for phone service. I mean, would you sign a contract to buy your food at a certain grocery
store? I chuckled when I heard this one. Good for a short belly laugh.
No, you sign a contract so that you can get a $200 phone for free. You can get a monthly plan any time you want, you just have to fork over the money for the phone first.
A phone with a "$200" inflated price that's worth $50 in real money.
So....If I want out of my deal with Sprint, all I have to do is keep calling their crappy customer service to complain about their crappy phone service? Hmmmmm.
I think I'm putting Sprint on speed dial.
Yes, their customer service sucks, and yeah, that is a silver lining if you want out of your contract ;)
The inflated phone price goes for all of them though, so I'm not sure where you're going there... and if you switch all you get is another 2 year contract or another big bill for the phone up front.
The inflated phone prices are certainly not unique to Sprint, but they're still annoying as Hell.
After two months of phone problems on two phones, problems with delayed voicemail (sometimes as much as a few days), delayed text messages (again sometimes for days), interface problems with Palm Desktop, repeated need to hard reset the phones, ...
I fired Sprint. Ported both numbers to a new carrier. No longer a customer.
problems with delayed voicemail (sometimes as much as a few days), snip...
Wow, I thought I was losing my mind. My (sprint) phone is with me 24/7 for work purposes, Notifications of my last three voicemails (weeks apart) have been at least a day late. So it isn't me...whew.
No, you sign a contract so that you can get a $200 phone for free. You can get a monthly plan any time you want, you just have to fork over the money for the phone first.
No, I wasn't able to get service without a contract even though I got a used phone from a friend. The company of choice in my area would not give service without a contract. It's a one year so I'll live with it I guess since I need it right now. But this contract business is a bunch of bull.
Being employed by Sprint does make me wish for some major upheaval that would finally slap these idiots awake enough to get their customer service together. But man that might be scary for a lot of employees who have nothing to do with the idiots in "customer Idon'tcare"
It's time for a major god-damn upheaval in this company, and looks like it's going to be forced from the outside.
I'd say it's time for a shakeup in the whole industry. Since moving to Europe, I have found it incredibly easy to purchase a SIM card in what ever country I happen to be in, and have prepaid service at local rates. I'll generally do that if I'm going to be there for over a week or so, or I know I'll need to make a lot of calls.
There's no reason I shouldn't be able to walk into a US store and do the exact same.
It's time for a major god-damn upheaval in this company, and looks like it's going to be forced from the outside.
I'd say it's time for a shakeup in the whole industry. Since moving to Europe, I have found it incredibly easy to purchase a SIM card in what ever country I happen to be in, and have prepaid service at local rates. I'll generally do that if I'm going to be there for over a week or so, or I know I'll need to make a lot of calls.
There's no reason I shouldn't be able to walk into a US store and do the exact same.
It's time for a major god-damn upheaval in this company, and looks like it's going to be forced from the outside.
I'd say it's time for a shakeup in the whole industry. Since moving to Europe, I have found it incredibly easy to purchase a SIM card in what ever country I happen to be in, and have prepaid service at local rates. I'll generally do that if I'm going to be there for over a week or so, or I know I'll need to make a lot of calls.
There's no reason I shouldn't be able to walk into a US store and do the exact same.
Agreed.
Cant wak into too many US stores and get one. But you can get them online for the US. And companys that say only some fo their phones work on prepaidcards (locked but sim is same as company) sometimes are lying. T-Mobile is one of them that lies but their prepaid cards work in all their phones.
You would need an unlocked phone anyways which are easy to get ahold of. You can get your company to unlock your phone after ebing with them a year or so, some sooner. Verizon which uses cdma unfortunatly is even as nice to flash the OEM software back on the phone for some people!
It's time for a major god-damn upheaval in this company, and looks like it's going to be forced from the outside.
I'd say it's time for a shakeup in the whole industry. Since moving to Europe, I have found it incredibly easy to purchase a SIM card in what ever country I happen to be in, and have prepaid service at local rates. I'll generally do that if I'm going to be there for over a week or so, or I know I'll need to make a lot of calls.
There's no reason I shouldn't be able to walk into a US store and do the exact same.
Agreed.
Cant wak into too many US stores and get one. But you can get them online for the US. And companys that say only some fo their phones work on prepaidcards (locked but sim is same as company) sometimes are lying. T-Mobile is one of them that lies but their prepaid cards work in all their phones.
You would need an unlocked phone anyways which are easy to get ahold of. You can get your company to unlock your phone after ebing with them a year or so, some sooner. Verizon which uses cdma unfortunatly is even as nice to flash the OEM software back on the phone for some people!
I don't want to wait a year before getting my phone unlocked.
I only have 1 month left then its time for a T-Mobile Sidekick ID for me. I tried everything to get out of this contract without paying anything, and the best I got was for them to cut the early termination fee in half, and I refused to accept that. Oh well, 1 month!
I don't want to wait a year before getting my phone unlocked.
Buy an Unlocked phone, the only reason they lock them is to prevent you from buying this limited edition phone from Cingular and Using it on T-Mobile.
Its actually illegal in some countries and in the US its sort not but they have their waya roudn it by offering to unlock it. As far as the competition thing goes its not an unfair business trade. Some phones it doesnt matter like the T-Mobile sidekick wont function on CIngular even though its GSMN at best itll make phone calls but Cingular doesnt have access to the Danger Servers that make the phone work.
as far as ajdelware goes I loved my Sidekick II and t-mobile was fine in Anne Arundel County Just as good as coverage as Verizon...... then i moved out of that county to where no one but Verizon worked...... damn them!
I don't want to wait a year before getting my phone unlocked.
Buy an Unlocked phone, the only reason they lock them is to prevent you from buying this limited edition phone from Cingular and Using it on T-Mobile.
Its actually illegal in some countries and in the US its sort not but they have their waya roudn it by offering to unlock it. As far as the competition thing goes its not an unfair business trade. Some phones it doesnt matter like the T-Mobile sidekick wont function on CIngular even though its GSMN at best itll make phone calls but Cingular doesnt have access to the Danger Servers that make the phone work.
