I agree with your statement in general however there never is any way to force people to comment. Also, some use the helpful tick box to acknowledge a comment which doesn't mean that it was necessarily helpful. Others only mark positive comments as helpful.
If there was some way to grade comments this might work. I have seen on other sites where there are multiple radio buttons that describe a comment and you choose the one that best fits.
Message edited by author 2005-02-01 16:12:30. |
