Sorry I didn't see your post earlier. I found a few articles on the Pixela software. One of which states that it has severe problems. PROBLEMS But doesn't really say what to do about it.
There is a website HERE That has some contact info regarding problems with the software. And also has FAQ section for different Manufacturers. (JVC, Sony, and KYOCERA).
Hope this helps. The other things I found relating to this software were basically just questions with no answers. Sounds like it's not a very reliable program, even if you can get it working.
Good luck.
~Heather~
|