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AuthorThread
Nikon D800
Nikon AF-S Zoom-Nikkor 28-70mm f/2.8D IF-ED
 05/23/2012 01:35:47 AM · #1
I ordered a mounted 20X30 metallic print and it arrived with one corner slightly bent. I took a snapshot, sent it in, the next day FedEx delivers a new fresh print, overnight delivery, no charge. Awesome customer service, and the print turned out great BTW. I'm a happy camper. I don't have to send the bent one back.
Canon EOS-450D Rebel XSi
Tamron SP AF 17-50mm f/2.8 Di II LD Aspherical (IF) for Canon
 05/23/2012 03:10:28 AM · #2
I too have been very happy with them..
Canon EOS-6D Mark II
Canon EF 24-105mm f/4.0 L IS
 05/23/2012 03:26:47 AM · #3
I had the same experience with them last year - metallic print, ink bled on one of the prints, took an image and emailed it to them, they FedEx'd one right over.

I will say that it'd be easier on both them and their customers if they brought their quality control up to the standards of their customer service. :)

Message edited by author 2012-05-23 03:26:58.
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