Good Morning All,
I was told by an employee of a camera shop that they were unable to make prints of photos that have been altered in Photoshop. Is this a true statement? They have a card reader and a disc reader but say they won't reconize the file format,even though I've saved it as a JPEG. Any help in this matter will be greatly appreciated.
You've been speaking to a fool - or perhaps more insultingly someone who took you for a fool; at least if the implication that they didn't even try in your post is correct.
I can imagine that certain types of JPEG, other than standard, (progressive, for instance) might confuse their machines, but I think it highly unlikely. The poor guy's probably confusing the issue with proprietary PS files.
that is rediculous. I have some had HEAVILY edited photos printed at a variety of places. Even Wal-mart will print them. As long as they are in a JPEG format, I have never had any problems at all. I am usually happier with the results, because I can crop to the exact demensions rather than using thier computers to change the aspect ration. Come to think of it, I can't remember a time that I have printed something that WASN'T edited by photoshop in some way. Looks like you need to find a new lab.
I tried printing up some photoshopped pics this weekend at the local Wolf's camera shop on their little photo machine in the front of the store. This was the first time I've used it as I normally print from my photo printer at home (which is disconnected at the moment). I was wondering if I was going to have any problems as I've never put an image back onto the cf card once it had been manipulated, for printing. Here's what happened, while it worked in the larger machine that prints out the 8x10's and such, some of the shots wouldn't work in the small printer that prints the 4x6's. It stated that it was a corrupted jpeg file. When I asked about it, the salesperson said that it happens sometimes and she wasn't sure why. The fact that it worked in one machine (the more expensive one, of course) and not the other was a bit confusing as they were the same files. Oh well, I wanted 5x7's anyways.
Just thought I'd throw my 2 cents in. All the more reason to get my photo printer back online so I won't have to deal with such silliness... :)
I think the card-readers on those machines are less-than consistent. I've taken the same Smart-Media cards to Walgreens, Costco, Longs and Ritz -- usually reads the images no problem, but one machine wouldn't see the images at all. I'm also suspicious because of the frequency with which those machines are down.
I suggest always using the Baseline JPEG option (highest-quality compression level), and testing the image by opening it (after transferring to the card) using a viewing program other than Photoshop (e.g. IrfanView, web browser), to verify the file's integrity.
Also, make sure the images are at the root level of the card, and not in one of the camera's photo directories ... I keep a couple of old 8mb cards around just for transporting (4x6) print files.
I've also just tried Ritz' iPX system this weekend. You upload the images via the internet, and go pick them up at your local store in less-than four hours. Since each order is independent, you don't need to register or maintain online albums like other online printing services (unless you want to). If you have a Ritz, Wolf, or PrestoPrints store close to you that might be a good option.
It can be how the media is formatted. Here's an example. The DPP-EX7 by sony is a printer that print 4x6 post card. It can work with PC card or memory stick. I tried the other day to print one of my photo on that printer and it didn't worked... at first! but I found out that this printer is built to work with file in a format called DPOF wich is a JPEG with a certain amount of compression, and a specific color profile (wich is sRGB I think) the DPOF file format even tell where the JPEG should go on the memory card. I then used another software to output the same photography on the same memory card in the same printer using DPOF file format and.... it worked very well. Maybe they're just using these kind of printer!
You've answered my question and as I suspected the store,(Ritz) was wrong!
This is not to say that all Ritz stores are wrong, just that one! I always
save my work in jpeg with the highest compression, however, when I went to
load it back onto my card (SD) it wouldn't recognize the file format, said
it was corrupt. Strange as it saves the photos I take in jpeg! I'm confused!!
I really like having my photos printed at the store as it is less expensive
that way and so far they've turned out great.
Again, thank you all for your input. Happy clicking!
For a print image, you should use the lowest compression highest quality JPEG, which gives you the maximum (biggest) file size. There are a lot of variations in file formats, even if they're called JPEG or TIFF or whatever ... but if you can open it with a browser, it should work.